Area
Clearly name the room, floor, workplace or adjoining room.
Agreement, check, track
Quality control during cleaning.
A cleaning can only be checked fairly if the scope of service is clear beforehand. Spaces, tasks and rhythm form the basis. A complaint is recorded with area, task and date of deployment.
Before take-off
The cleaning plan is the common reference.
General terms such as "cleaning everything" lead to different expectations. A workable plan specifies areas, basic tasks, periodic work and priorities.
Task
Stick to what is done during each visit and what is only performed periodically.
Rhythm
Decide on weekdays, time windows and seasonal deviations.
If something is noticeable
A specific message accelerates the clarification.
The feedback goes directly to Franjo. Useful are date of deployment, space, task and a short description. A photo can be useful if there is no confidential or personal information on it.
Franjo checks the message against the order. How the correction is made depends on the agreed scope and the concrete facts.
Templates
Control plans for recurring contracts.
The templates help with the visit and later follow-up inspection. They do not replace the individual quote.
Office and practice
Record rooms, intervals, access, materials and feedback channels.
Staircase
Entrances, floors, lifts and seasonal tasks plan comprehensibly.
Private household
Define basic tasks, changing priorities and material together.
Post-control
The conclusion must remain clear.
After a correction, it should be clear which point has been dealt with and whether further action is needed. Changes to the future cleaning plan will be recorded separately.
This documentation helps with recurring orders, but does not replace a legal assessment of a claim.
More information for your assignment
Begin cleanly
Clarify the scope of service and control path before the first visit.
We discuss rooms, tasks, rhythm and responsible contact person.
Request a quote